SHAFA Kids Data Deletion
This page explains how the device owner can request deletion of data associated with the SHAFA Kids app. The request may be submitted by an adult — a parent or another legal guardian.
How to submit a request
1. Write to info@webbrandstudio.com with the subject "Data deletion".
2. State the name of the app: SHAFA Kids.
3. Describe which data should be deleted: voice recordings, personalization data, support correspondence, or all of it.
4. If the request concerns a voice invitation, add the approximate date it was created — this helps us locate the recording.
What will be deleted
- a child's first name or nickname and other personalization data;
- family voice recordings and the invitation links to them;
- the technical installation identifier and the records linked to it;
- support correspondence.
What will be retained and why
- purchase and subscription data — it is stored by Google Play and RevenueCat, we cannot delete it on your behalf;
- records we are legally required to keep, including accounting documents, for the periods set by German tax law;
- anonymized technical statistics that cannot identify a person.
Timelines
We confirm receipt of a request and fulfil it within 30 days at the latest. Temporary voice files and recording links are deleted automatically within 7 days of creation, even without a separate request.